Returns & Exchanges
At Retro Remake, we want you to be completely satisfied with your vintage-inspired electronics. If your purchase doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the electronics in their original nostalgic packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your box, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated courier; once our technicians inspect the hardware at our warehouse, your refund will be processed within 5-7 business days.